We are seeking a highly skilled AI Prompt Engineer and Dialog Engineer to join our team. This role is pivotal in developing, designing, and maintaining cutting-edge AI-based conversation systems. You will refine AI language models to be more fluent in human communication, align AI outputs with our company's voice, and provide feedback to improve AI intelligence.
• Refine AI models to enhance fluency in human language.
• Align AI-generated content with company tone and business goals.
• Catalog AI responses and report performance insights to engineering teams.
• Build and maintain a prompt library with syntax guidelines and best practices.
• Design and maintain conversational AI systems for engaging user experiences.
• Optimize prompts for better LLM outcomes and participate in NLP activities.
• Architect GenAI solutions and promote engineering standards.
• Evaluate and implement AI tools and models using Python and open-source tech.
• Collaborate with leadership to identify AI opportunities and drive strategy.
• Conduct training sessions on model development and interaction principles.
• Monitor and improve prompt performance and system efficiency.
• Stay current with AI, NLP, and ML trends and tools.
• Support content and product teams with engineering best practices.
• Generate and share performance and development reports.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Required Skills & Experience

2+ years of professional experience in AI, NLP, or related fields.
1+ years of experience with NLP and LLMs.
Strong command of English and linguistic nuance.
Experience with AI tools like ChatGPT and data analytics.
Excellent communication and cross-functional collaboration skills.
Strong analytical and problem-solving capabilities.
Background in computer science, AI, or related disciplines.
Familiarity with data structures, formats, and modeling.
Experience with cataloging systems and presentation tools.
Ability to write clear instructions for NLP models.

Nice to Have Skills & Experience

2+ years of programming experience in Python or R.
Experience in software engineering, library science, or data science.

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.

Insight Global

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