At LTV.ai, we’re redefining customer engagement for e-commerce brands by empowering them with their own AI-powered ambassadors to deliver hyper-personalized Email and SMS interactions at an unprecedented scale.

Our platform enables brands to communicate with their audience in a natural and contextually relevant manner, driving higher engagement and conversion rates. While increasing LTV and driving measurable growth, we help brands stay focused on what matters most - the customer.

Why join us?

We’re a fast-moving team building a high-growth company that’s transforming the e-commerce industry.

As an early contributor on the AI team, you’ll help shape the future of intelligent customer communication - and the broader prompt design ecosystem. You’ll work side-by-side with our AI and Engineering teams, shipping real output that immediately reaches tens of millions of consumers. This is a unique opportunity to be hands-on in the most experimental parts of our product and help define a new category from the ground up.

What you’ll do:

Collaborate with our AI, engineering, and product teams to write, test, and refine high-performing prompts across a range of customer-facing experiences
Help scale and evolve our prompt library for:
- Personalized email campaigns
- Human-like responses in our AI chat interface
- Customer reply handling and sentiment understanding
- Image generation
- Marketing-style tone tuning and brand voice preservation
Run structured experiments to evaluate prompt performance and gather qualitative/quantitative feedback
Continuously research best practices and innovations in prompt engineering and apply those insights internally
Contribute to documentation, tooling, and prompt versioning processes to improve internal collaboration

What we’re looking for (ideally):

Deep curiosity and passion for AI language models and how they’re applied in real-world user flows
Strong writing skills, with an eye for tone, empathy, and clarity in communication
Technical comfort working with tools like GPT, Claude, or image generation models (e.g., Midjourney, DALL·E)
Ability to think like both a product designer and a conversational copywriter
Previous experience working with LLMs, either through direct work experience at scale or side projects
Familiarity with e-commerce or marketing workflows is a plus

Compensation

Depends a lot on the person but we compensate A players well
Equity included

If you’re curious, ambitious, and hungry to build something big, feel free to email our founder directly asad@ltv.ai - we’d love to hear from you.

LTV.ai

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