NCS is a leading AI Tech Services company. With a 15,000-strong team across the Asia Pacific, NCS scales its platforms and capabilities to provide clients with greater agility and AI expertise across a range of Industries. Embracing a strong ecosystem of global partners, NCS transforms technology services delivery combining AI with digital resilience to drive real business impact. NCS is a subsidiary of the Singtel Group.

Job Description

Job Summary

The Prompt Designer develops, tests, and refines prompts and AI interaction patterns to produce consistent, accurate, and safe outputs from large language models (LLMs). This role partners with product, engineering, and subject-matter experts to translate user needs into well-structured instructions, evaluation criteria, and governed prompt assets that improve quality, user experience, and business outcomes.

What Will You Do

Design and maintain structured prompts, templates, and output schemas aligned to product and stakeholder requirements.
Define expected outputs, constraints, and completion criteria for deliverables; document assumptions, edge cases, and limitations.
Apply LLM best practices (context management, instruction hierarchy, few-shot examples) to improve accuracy and consistency.
Test and debug prompt behavior through iterative experimentation; analyze failures and reduce hallucinations and variability.
Create evaluation approaches (test sets, rubrics, human review workflows) and track quality over time.
Implement PromptOps practices: version control, change management, documentation, and release processes for prompt assets.
Monitor production performance (quality, safety, latency, and cost) and optimize prompts for efficiency.
Collaborate with UX/Product teams to design user-friendly AI interactions, workflows, and guardrails.
Partner with engineering to integrate prompts into applications, including retrieval-augmented workflows where applicable.
Ensure prompts and AI experiences align with governance, security, privacy, and safety standards.

Qualifications

Essential Qualifications

Communication & Writing (Core)

Strong written communication skills with the ability to produce clear, unambiguous instructions.
Experience creating structured prompts, prompt templates, and specifying output formats.
Ability to translate business needs into actionable prompt requirements and documentation.

AI/LLM Knowledge (Core)

Working knowledge of GPT/LLMs and how they respond to instructions and context.
Understanding of hallucinations, bias, and common failure modes.
Familiarity with prompting techniques (e.g., zero-shot/few-shot, chain-of-thought alternatives, tool/function calling concepts) and constraints.

Analytical Thinking (Core)

Ability to test prompts systematically, interpret outputs, and identify root causes of failures.
Comfort with iterative refinement, A/B-style comparisons, and accuracy/quality improvement.
Ability to design simple evaluation criteria and measure improvements over time.

PromptOps & Governance (Core)

Experience with prompt versioning, documentation, and change control.
Understanding of monitoring needs for quality and safety in production.
Awareness of cost optimization levers (token usage, response length constraints, prompt efficiency).

UX & Product Thinking (Core)

Ability to design intuitive AI interactions that fit user workflows.
Experience collaborating with product/UX to align AI behavior with user intent.
Understanding of how to set expectations and provide helpful, safe responses.

Additional Information

Why Join NCS

Lead high-impact AI management consulting programs for major enterprises and public sector clients.
Shape enterprise strategies and governance frameworks that drive real transformation.
Work with a talented, multidisciplinary team in a collaborative environment.
Competitive compensation and strong professional development support.

We are driven by our AEIOU beliefs—Adventure, Excellence, Integrity, Ownership, and Unity—and we seek individuals who embody these values in both their professional and personal lives. We are committed to our Impact: Valuing our clients, Growing our people, and Creating our future.

Together, we make the extraordinary happen.

Learn more about us at ncs.co and visit our LinkedIn career site.

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Please note that all official communications from NCS Group will only be sent from verified corporate email addresses. Always check that the sender’s email address ends with the genuine NCS domain, @ncs.com.sg and beware of extra letters, symbols or misspellings. When in doubt, verify the sender’s identity by contacting us at reachus@ncs.com.sg.

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