AI Prompt Analyst

Who We Are:

TurningPoint Healthcare Solutions is a leader in advanced clinical and technology-enabled complex condition management. TurningPoint provides an innovative suite of specialty care management services and technologies that enable health plans and employers to improve the safety, quality, and affordability of healthcare. Through its platform and specialized team of clinical experts, TurningPoint works collaboratively with providers to deliver optimal care. TurningPoint offers condition-specific, quality-driven, value-based care management services that optimize care from diagnosis and discovery through recovery. TurningPoint’s comprehensive and integrated suite of services enhances the support individuals need, at the time they need it most. Since launching in 2015, TurningPoint has provided support to more than 50 million people nationwide across numerous clinical specialties including musculoskeletal, pain management, cardiology, wound care, ear/nose/throat, and sleep. TurningPoint’s model moves beyond denial-based care to holistic condition management that improves outcomes and reduces cost. TurningPoint is an independent organization, not owned or affiliated with a health plan or provider system.

Position Summary:

The AI Prompt Designer I is responsible for designing, refining, and optimizing prompts used in large language model (LLM) applications that support TurningPoint’s AI-powered healthcare solutions. This role collaborates with clinical specialists, engineers, and product teams to develop prompt strategies that improve AI performance, reliability, and operational usability. The AI Prompt Designer I evaluates prompt outputs, iterates on prompt structures, and contributes to the development of scalable prompt workflows across AI products.

Roles and Responsibilities:

Design, test, and refine prompts used in large language model (LLM) applications supporting TurningPoint AI solutions.
Evaluate prompt performance using structured testing datasets and defined quality metrics.
Iterate on prompt structures to improve model accuracy, reasoning quality, and response consistency.
Document prompt design patterns, testing results, and prompt version updates.
Collaborate with clinical AI specialists, engineers, and product teams to align prompt design with product requirements and clinical workflows.
Support development of reusable prompt frameworks and prompt optimization strategies.
Participate in prompt experimentation, benchmarking, and evaluation processes.
Assist in identifying opportunities to improve AI prompt workflows and system efficiency.
Maintain documentation for prompt development, evaluation results, and operational processes

Education, Experience and Licensure:

Bachelor’s degree or equivalent work experience required.
Demonstrated ability to learn and apply prompt design techniques for AI systems.
Strong analytical and problem-solving skills.
Ability to work with structured data and AI system outputs.

Preferred Skills:

Experience working with AI tools, prompt engineering, or natural language processing systems.
Familiarity with prompt testing methodologies or AI evaluation workflows.
Proficiency with Microsoft Word, Excel, and collaboration tools.
Strong written and verbal communication skills.
Ability to work in a fast-paced, collaborative environment.
Self-motivated with a willingness to learn new tools and technologies.

TurningPoint Healthcare Solutions is an Equal Opportunity Employer.

TurningPoint Healthcare Solutions, LLC

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AI Prompt Analyst