Prompt Engineer

SuperDial • Full-time • San Mateo, CA, US • $80k - $130k / year • 3w ago

We're looking for a Prompt Engineer to help us unlock the full potential of large language models in real-world healthcare workflows. If you love experimenting with LLMs, working closely with product and engineering teams, and obsessing over real user outcomes-this role is for you.

About the Role:

Design, iterate, and optimize prompts that drive LLM behavior in production settings-spanning classification, summarization, structured extraction, and workflow automation.
Collaborate with engineers, product managers, and customers to translate domain problems (e.g. prior auth, claim appeals, denials) into robust LLM-powered solutions.
Build and maintain internal tooling for prompt versioning, testing, and performance evaluation (accuracy, latency, cost).
Fine-tune and evaluate models where needed using structured feedback and real-world data.
Analyze edge cases and failure modes; design prompt strategies to improve resilience and alignment with business logic.
Stay current on the LLM ecosystem and incorporate best practices into our architecture.

About You:

1+ year of experience in a software engineering, ML, NLP, or LLM-centric role.
Deep understanding of prompt design patterns and LLM capabilities/limitations across GPT-4, Claude, Mistral, etc.
Hands-on experience with LangChain, LlamaIndex, PromptLayer, or similar frameworks.
Strong Python skills and comfort working in a codebase (bonus: experience with backend workflows or vector DBs like Weaviate/Pinecone).
Obsession with quality-you're comfortable writing tests, measuring performance, and debugging model behavior with structured rigor.
Bonus: Exposure to healthcare data, terminology (EHRs, RCM, FHIR), or compliance-aware deployments.

What's in it for you?

Build AI that has real impact - help reduce burnout and drive efficiency in healthcare systems that affect millions.
Work with a small, high-velocity team obsessed with shipping.
Shape the future of our AI stack from the ground up.
Competitive compensation + meaningful equity + healthcare benefits.

Who we are:

SuperDial is transforming AI in healthcare by building scalable, AI-powered solutions that optimize revenue cycle management. Join us and help shape the future of AI in healthcare!

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