Strong prompt-writing skills and a working understanding of what AI tools can and can't do.
Experience in insurance or financial services.
Support platform operations
Organize process knowledge
Write short use-case documents
3+ years in a client-facing role such as solutions consulting, implementation, business analysis or technical training.
Hands-on experience getting real work done with Claude, Microsoft Copilot or ChatGPT Enterprise, including building agents, Projects or custom GPTs.
Microsoft 365 experience (SharePoint, Teams, Copilot Studio).
