NetDocuments is the world’s #1 trusted cloud-based content management and productivity platform that helps legal professionals do their best work. We strive to win together through passionate hard work, exploring new things and recognizing every interaction matters.

NetDocuments provides rewarding career growth in an inclusive, diverse environment where employees are encouraged to openly contribute creative ideas and innovation, backed by supportive peers and leadership working together to achieve our goals as a unified team.

At our core, we are dedicated to empowering our employees to drive successful business outcomes and better user experiences for our customers and partners. Our customer-centric approach and employee enablement has allowed us to enjoy many accolades, including being named among the 2024, 2023, and 2022 list of Inc. Magazine’s 5000 Fastest-Growing Private Companies in America.

Other recent awards include:

Two-time winner (2024, 2023) National Top Workplaces
Two-time winner (2024, 2023) Top Workplace innovation
Three-time winner (2023, 2022, 2021) Top Workplace in the US by the Salt Lake Tribune
Three-time winner (2023, 2022, 2021) Best Companies to Work for by Utah Business magazine
Three-time winner (2024, 2023, 2022) Top Workplace Work-Life Flexibility
Three-time winner (2024, 2023, 2022) Top Workplace Compensation & Benefits
2024 Cultural Excellence
2024 Technology Industry
2023 Top Workplace Leadership
2023 Top Workplace Purpose & Values
2022 Top Workplace Employee Appreciation and Employee Well Being

NetDocuments is a hybrid, remote-friendly workplace. Come join our team and work inspired each day!

Your opportunity for impact:

NetDocuments is seeking an experienced Solutions Expert specializing in Document Automation to provide effective and innovative solutions within a presales environment. The role focuses on developing custom applications and workflows using the NetDocuments PatternBuilder and PatternBuilder MAX (AI) platforms. The ideal candidate will have strong knowledge of legal document workflows and will collaborate with legal teams to build document automation solutions that address specific client needs. A strong interest in AI prompting is heavily desired.

What your contributions will be:

Develop and Implement Custom Apps: Utilize NetDocuments no-code/low-code PatternBuilder and PatternBuilder MAX to create document automation and workflow solutions tailored to customer needs.
Collaborate with Legal Teams: Work closely with the NetDocuments Solutions Expert Team and stakeholders to gather requirements and design solutions that improve efficiency, with a focus on creating compelling demonstrations and proof-of-concepts that accelerate sales cycles and increase deal closure rates.
Prompt Design & Iteration: Develop and refine AI prompts for tasks such as text generation, data extraction, and creative writing.
Analyze and Iterate on Prompts: Review performance metrics and user feedback to refine prompts and ensure high-quality outputs.
Experiments & Research: Conduct experiments to test new prompting techniques and optimize existing workflows to improve performance.
Other duties as assigned

What you bring to the team:

Experience in legal document automation (3+ years) and expertise in automation platforms such as PatternBuilder, HotDocs, or similar tools.
Technical skills: Proficient in no-code/low-code platforms, designing dynamic document templates, workflows, and logic formulas.
Legal knowledge: Familiarity with common legal documents and industry compliance requirements.
Analytical mindset: Strong problem-solving ability to identify areas for improvement through automation.
Attention to detail: High level of accuracy in document creation and workflow automation.
Collaboration and communication skills: Ability to work effectively with legal professionals and non-technical stakeholders, explaining complex concepts in an understandable manner.
Project management: Capacity to handle multiple projects, meeting deadlines while maintaining quality standards.
Familiarity with AI prompting and a keen interest in developing AI-driven solutions coupled with a commitment to continuous learning and staying up-to-date with the latest advancements in AI and prompt engineering technologies.

Ideally you will have:

3+ years of experience in legal document automation or a related field.
Proficiency with document automation tools such as PatternBuilder, HotDocs, or similar platforms.
Strong understanding of legal workflows and compliance requirements within the legal industry.
Ability to collaborate with legal teams and non-technical stakeholders to deliver solutions.
Experience with AI technologies and prompting is highly desired though not required – Moreso, a willingness to learn and apply AI in innovative ways.

Benefits

90% healthcare premiums company covered
HSA company contribution
401K match at 4% with immediate vesting
Flexible PTO (typically 3 to 4 weeks a year)
9 paid holidays
Monthly contributions for wellness
Access to LinkedIn learning with monthly dedicated time to explore

Compensation Transparency

The compensation range for this position is: $120,000 - $130,000

The posted cash compensation for this position includes on target earnings. Some roles may qualify for overtime pay. Individual compensation packages are determined based on various factors specific to each candidate, such as career level, skills, experience, geographic location, qualifications, and other job-related considerations

Equal Opportunity:

NetDocuments is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are based on business needs, job requirements, individual qualifications, without regard to race, color, religion, sex, (including pregnancy), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity and/or expression, military and veteran status, or any other status protected by laws or regulations in the locations where we operate. NetDocuments believes diversity and inclusion among our employees is critical to our success, and we are committed to providing a work environment free of discrimination and harassment.

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Solutions Expert - Prompt Engineer