About Unstract

Unstract is transforming enterprise document automation with AI. Our open-source platform leverages Large Language Models (LLMs) to convert unstructured documents into actionable data without writing code. We help enterprises automate document-intensive workflows across finance, insurance, healthcare, logistics, and other industries.

Why Unstract?

Work with cutting-edge AI and automation technologies.
Solve real-world enterprise challenges across diverse industries.
Join a fast-growing company backed by Lightspeed and Together Fund.

Milestone: Unstract is now available on AWS Marketplace, enabling enterprises worldwide to seamlessly discover, procure, and deploy our AI-powered automation platform within their AWS environments.

About the Role

We're looking for a Solutions Prompt Engineer who enjoys solving real-world business problems using AI. You'll work closely with enterprise customers to design AI-powered solutions, optimize prompts, and help customers successfully adopt Unstract. You'll collaborate across Product, Engineering, Customer Success, and Sales to deliver measurable business value.

Why This Role is Different

Unlike traditional Prompt Engineering roles, you'll work directly with enterprise customers to solve real business challenges using AI. Your work will influence product direction, improve customer success, and help shape the future of AI-powered document automation. You'll collaborate with a world-class team while working with the latest advancements in Large Language Models and enterprise AI.

Key Responsibilities

Understand customer business requirements and identify AI automation opportunities.
Design, test, and optimize prompts for document extraction and AI-powered workflows.
Deliver product demonstrations and technical presentations to technical and business audiences.
Guide customers through onboarding, implementation, and platform adoption.
Provide technical guidance during customer evaluations, solution design, and integrations.
Collaborate with Product and Engineering teams to translate customer feedback into product improvements.
Create prompt libraries, workflow templates, technical documentation, and best practices.
Surface customer insights to influence product strategy and go-to-market initiatives.
Represent Unstract at customer meetings and industry events.
Stay up to date with the latest advancements in AI, LLMs, and Prompt Engineering.

What You Bring

3+ years of professional experience, with 1+ year of hands-on expertise in Prompt Engineering, Generative AI, or Large Language Models (LLMs).
Hands-on experience designing, testing, and optimizing prompts for GPT-4, Claude, Mistral, or similar LLMs.
Strong understanding of Prompt Engineering, LLMs, and AI-powered document processing.
Excellent problem-solving skills with the ability to translate business requirements into AI-driven solutions.
Strong communication and presentation skills with the ability to explain
technical concepts to both technical and non-technical audiences.
Experience working directly with enterprise customers in Solutions
Engineering, Technical Consulting, Customer Success, or a similar customer-facing role.
Familiarity with APIs and workflow automation tools.
Knowledge of Python is a plus.
Experience with Retrieval-Augmented Generation (RAG), vector databases,
or document intelligence solutions is a plus.
Familiarity with prompt evaluation and optimization is a plus.
Willingness to travel for customer meetings and industry events.

What You'll Get

Work on cutting-edge AI and LLM technologies.
Solve real-world enterprise automation challenges.
Collaborate with an experienced Product and Engineering team.
Work directly with enterprise customers on impactful AI solutions.
Competitive compensation and excellent career growth opportunities.
Flexible work environment with the opportunity to make a meaningful impact.

Unstract

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Solutions Prompt Engineer